Posts Tagged ‘ realtor reviews ’

BBB Reports HomeGain Still Delivering A+ Customer Care

We received another postcard from from the Better Business Bureau (BBB) letting us know that 1,081 people inquired about HomeGain.com in May, June, July and August 2010. The BBB states that it is “pleased to tell them that HomeGain.com is rated A+” in customer service and in business practices.

HomeGain is dedicated to continuing to provide its real estate professional customers with the best customer service possible, and its visiting consumers (home buyers and sellers) with the best possible free services on the internet.

Some recent feedback from real estate agent customers:

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Posted by: Jessica Gopalakrishnan on October 19th, 2010 under HomeGain

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How to Get Consumers to Select You on AgentEvaluator®

We have polled home buyers and sellers once again and we’re sharing the results in order to help our AgentEvaluator® agent members better meet the needs of prospects.

HomeGain AgentEvaluator

We sent our survey to more than 14,000 home buyers and sellers who came through AgentEvaluator in the last year -– some who closed with a HomeGain agent and some who did not choose a HomeGain agent.

5 Useful takeaways from the survey that all AgentEvaluator members should read:

1. Consumer Feedback on agents is one of the top things homebuyers and sellers are looking for when they use AgentEvaluator.

  • Takeaway: If you don’t have consumer feedback (reviews to say what a great job you’ve done as a Realtor) entered in your profile, get some entered today. To upload reviews, go to the Consumer Feedback section of your Proposal Templates page.

2. Most of the consumers who worked with a HomeGain agent chose that agent because of their personal response.success-meter-how-to-improve-results

  • Takeaway: As shown in both this year’s and last year’s survey, personalization has consistently been the most important reason consumers select HomeGain agents. If you ARE NOT personalizing EACH proposal to address the specific situation of the prospect you’re responding to, you should start today.

3. Most consumers expect to receive their proposals within 1 to 3 days. Continue reading this post

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Posted by: Sheila Guastamachio on July 7th, 2009 under AgentEvaluator, Polls

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Anatomy of a Great Real Estate Website

We are all pretty much in agreement now that people are looking for homes on the internet. So my question is: What is the make up of a great Real Estate website?

I have some ideas and maybe others in this community can help me expand on those ideas. I am thinking of reworking my site “Homes in Columbus GA” and would love to hear your thoughts. Here are a few things that I have been thinking.

  1. Search Capabilities. A great Realtor Website should first and foremost have great search capabilities as most potential clients want be able to search homes in your area. If you are worried about giving this information away – don’t be – because someone is going to provide the information and you want to be the one they turn to for info. a) Map Search
    b) Lots of ways to search: Subdivision, Areas, MLS #, City, etc.
    c) Pictures

  2. Visual Appeal. A great site should also be pleasing to the eyes.  a) Colors should be pleasant and indicative of your company and personality
    b) Uncluttered - just like staging a house

  3. Memorable. Check out my friend Cal Carter’s site for Gulf Shores Condos – Gotta love that Crab! Continue reading this post
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Posted by: Wayne Long on November 12th, 2008 under Website Strategies

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