Posts Tagged ‘ customer loyalty ’

What about Customer Service and Employee Satisfaction?

As HomeGain enters to the Web 2.0 world people have been asking “What took you so long?”

The simple answer is we believe a business is run first and foremost on satisfying the needs of your customer base and making sure you provide an enjoyable and challenging work environment for your employees.

These two goals come first. Creating buzz is secondary.

HomeGain recently created the HomeGain Agent Blogging Network that gives our AgentView customers free blogs. We did this not to create buzz (although we did generate a fair amount) but rather due to customer demand for such a product.

We aim to meet the needs of our customers. Our customer is the real estate professional. Wherever we have real estate professionals as our customers, we feature them prominently in an ad free environment. Continue reading this post


Posted by: Louis Cammarosano on May 7th, 2008 under Blogging and Social Networking, HomeGain


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