BBB Reports HomeGain Still Delivering A+ Customer Care

Posted by: Jessica Gopalakrishnan on October 19th, 2010

We received another postcard from from the Better Business Bureau (BBB) letting us know that 1,081 people inquired about in May, June, July and August 2010. The BBB states that it is “pleased to tell them that is rated A+” in customer service and in business practices.

HomeGain is dedicated to continuing to provide its real estate professional customers with the best customer service possible, and its visiting consumers (home buyers and sellers) with the best possible free services on the internet.

Some recent feedback from real estate agent customers:

  • I cannot thank you enough! As my motto goes, “If you need a Miracle…Be a Miracle”, you made a Miracle for me!” – Wendy-Mae D.
  • “We are so excited we just landed are first buyer with BuyerLink and our custom lead capture landing page! HomeGain is this best company in the world. I am so impressed with you guys! I will refer anyone you send to me the customer service is outstanding the product is fantastic. We love you guys!” – Bill B.
  • “I’d like to tell you how great the HomeGain service is. I am definitely getting the best quality leads and service from HomeGain. Thank you!” – Dionne M.
  • “I have only been with HomeGain for a few months, and I must say, your program is amazing!!!!  I am working with 8 new clients from HomeGain, and another 4 are scheduled to list with me within 1 to 2 weeks.  One week ago, I hired an assistant and it is because of the activity I am getting with your program.  Thank you!!!” – Linda W.
  • “Holly (HomeGain rep) is wonderful.  She is responsive, informative, honest and extremely helpful.”
  • “The HomeGain team is remarkable and helpful in every way. I appreciate all of them.”
  • “Value received, and customer service.  I sold my first house on-line with BuyerLink, now I am a Top Producer with ReMax!”
  • “Wonderfully run organization.  Everybody is winning with what you are doing, unlike many others out there who try to do what you’re doing.”
  • “I have useed many other internet lead generation compaines and Home Gain is the best without question! Working with them is always very nice. Karina does a fantastic job for us! The quantity and quality of the leads we get are great! I would recommend Home Gain to anyone it is a very good solid company!”

Some recent feedback from people who found a Realtor through HomeGain:

  • HomeGain was quick with finding me agents to help me search for a home, which I now have thanks to them and the agent they helped me select through their site. I could not be happier with the results.”
  • “I had a great experience with HomeGain. You gave me the information I needed to make a critical decision.”
  • “HomeGain was a very useful tool in finding the right real estate agent, quickly and easily.”
  • “Using HomeGain to find an agent was easy and quick. I would do it again!”
  • “HomeGain is a wonderful site. Not knowing what Realtor to use, it helped tremendously in picking the right one.”

Read more HomeGain reviews from Realtors and online buyers and homeowners (about working with Realtors they found through HomeGain).

Read more about HomeGain being rated A+ by the BBB.



2 Comments on “BBB Reports HomeGain Still Delivering A+ Customer Care”

Alex Cortez

Not surprising, as HomeGain has become an industry leader by way of superior products and services. Kudos.

Chris Simmons

Congrats! It’s good to know you take care of the most important folks first: your customers. Keep up the great work (both in customer care and content creation)!

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